Payment and delivery
Delivery terms, services, and order collection conditions.
From 300 zł
Free Poczta Polska delivery on orders over 300 zł.
1–3 business days
Delivery time from the moment the order is placed with most services.
5 services
Poczta Polska, DHL, InPost, DPD, and UPS — courier, branch, and parcel locker.
Choose a convenient way to receive
You will see the exact terms and cost during checkout after selecting the service.
Poczta Polska
from 11 to 25 zł
- Delivery terms
- 1–3 business days from the moment the order is placed.
- Delivery options
- Courier, post office branch, Poczta Polska parcel lockers.
- Delivery cost
- Approximately from 11 to 25 zł (up to 30 kg, depending on parcel weight and delivery type).
- Storage
- Parcels are stored at the branches for up to 14 days.
- Documents for collection
- E-Awizo and identity document.
- Tracking
- Track your parcel — https://emonitoring.poczta-polska.pl
DHL Poland
from 23 to 31 zł
- Delivery terms
- 1–3 business days from the date of order placement.
- Delivery options
- Courier, DHL POP parcel service points (over 22,000 locations, including Żabka, Inmedio, Shell), and DHL BOX 24/7 machines.
- Delivery cost
- Approximately from 23 to 31 zł (up to 30 kg, depending on parcel weight and delivery type).
- Storage
- At DHL BOX 24/7 parcel lockers and DHL POP points, parcels are stored for 2 calendar days.
- Documents for collection
- Usually, a tracking number and an ID document are required.
- Tracking
- Track your parcel — https://www.dhl.com/pl-en/home/tracking.html
InPost
from 21 to 40 zł
- Delivery terms
- 1–3 business days from the order placement.
- Delivery options
- Courier, Paczkomat® parcel lockers, PaczkoPunkt service points.
- Delivery cost
- Approximately from 21 to 40 zł (up to 30 kg, depending on the weight of the parcel and the type of delivery).
- Storage
- At PaczkoPunkt, parcels are stored for 3 days.
- Documents for collection
- Phone number and collection code sent to your email or the InPost mobile app.
- Tracking
- Parcel tracking — https://inpost.pl/sledzenie-przesylek
DPD Poland
from 21 to 30 zł
- Delivery terms
- 1–3 business days from the moment the order is placed.
- Delivery options
- Courier, DPD Pickup points, DPD Pickup Station lockers.
- Delivery cost
- Approximately from 21 to 30 zł (up to 30 kg, depending on the weight of the parcel and the type of delivery).
- Storage
- At DPD Pickup points, your parcel is stored for up to 7 days.
- Documents for collection
- Tracking number and ID.
- Tracking
- Track your parcel — https://tracktrace.dpd.com.pl
UPS Poland
from 22 to 50 zł
- Delivery terms
- 1-3 business days from the date of order placement.
- Delivery options
- Courier, UPS Access Point locations.
- Delivery cost
- Approximately 22 to 50 zł (up to 30 kg, depending on parcel weight and delivery type).
- Storage
- At UPS Access Point locations, your package is held for up to 7 days.
- Documents for collection
- Tracking number and identity document.
- Tracking
- Track your package — https://www.ups.com/track
Completeness and integrity
Please check the completeness, integrity of the packaging, and absence of mechanical damage upon receipt of your order. This can be done in the presence of delivery service employees.
We work for you every day and make every effort to fulfill all orders on time.
The delivery cost is approximate (up to 30 kg, depending on the parcel weight and delivery type) and is calculated during checkout. Dietary supplement, not a medicinal product.